Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001361 Incident Date: Nov, 22 2004
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWDD21C0YM Date added to File: May, 23 2021
Date Complaint Received: Jan, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 15 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving on the freeway in construction zone with close cement barriers on both sides, no shoulder; without warning car stopped running. it turned out the timing belt had failed and had destroyed the vavles and pistons requiring a new engine and timing belt to fix. my car had 68,000 miles on it. warranty on timing belt for first owner is to 100,000 miles, but only 50,000 miles for second owner. i am second owner. i am concerned not only about the extraordinary cost that is involved in repairing this failure but also in the fact that there is no warning and it caused complete failure of my engine. it was extrememy dangerous. i have read about other timing belt failures on this vehicle. volkswagen is completely uninterested in my story because i am a second owner. my feeling is this type of failure which is so severe that it requires a new engine is unacceptble and unexpected and unsafe on a car with only 68,000 miles. it used to be a timing belt failure made a car run poorly not get destroyed.*ak