Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001458 Incident Date: Sep, 23 2004
Consumer's City: UPPER MARLBORO Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HS38N43F Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 26 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: As a follow up to odi # 10100538, since my initial complaint filed on on november 25, 2004 sheehy replaced the evaporation canister on my vehicle. on january 5, 2005 the check engine light came on once again. my vehicle is currently back in sheehy's shop. they now tell me that the gas tank needs to be replaced and that the vehicle is not safe to drive as the evaporation leak is excessive coming from the gas tank. they have put me in a rent a car until the new gas tank comes in. i haven't put 5,000 miles on it yet, it has less than 26, 000 miles on it and has been in the shop 6 times since i purchased it in march 2004 (purchased as a used vehicle). i want to know what recourse i have as everything done to this point has failed and i am afraid that once the gas tank is replaced that i may be in danger of something else failing in which case i may not be so lucky to live to tell or report it to anyone.*ak