Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004001500 | Incident Date: Dec, 13 2004 |
| Consumer's City: BOYDS | Consumer's State: MD |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:other fuel types:turbo/supercharger |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWAC63B31P | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 09 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 24 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2001 1.8 turbo vw passat with give or take 57,000 miles. the 1.8 turbo has an issue with oil sludge. while researching this issue i have discovered that this is not an uncommon problem with the 1.8 turbo and have concluded that this issue seems to be a manufacturing defect. accordingly, vw has extended the power train warranty. i have records showing that all of my oil changes were done within a timely manner. however in two instances i exceeded the "recommended maintenance": in the first case it was by 26 miles and in the second case it was approximately 290 miles. if vw has denied my claim due to those situations, they should not state in the warranty that the owner follow the "recommended maintenance" schedule but that the owner should follow a "required maintenance" schedule. i would also like to point out that a 2001 car, that cost over $22,000, that has been taken care of, and has less that 60,000 miles, such as mine, should not have engine failure. even if i went over the "recommended maintenance" by 500 or 700 miles, which was not the case, the engine should not give out. vw needs to take accountability for this issue. i would also like to point out that i never received notification from vwoa regarding the oil sludge issue. i have all of my records stating that i have performed the "recommended maintenance" not required maintenance, in a timely manner. yet vw has denied my claim to cover the engine under warranty. *ak |