Consumer Complaint Detail

KIA / SEDONA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001579 Incident Date: Mar, 09 2004
Consumer's City: HERTFORD Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SEDONA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733045 Date added to File: May, 23 2021
Date Complaint Received: Jan, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Oil leaks - 2004 kia sorento. compliant form does not allow me to select sorento as vehicle model when completing this form. dealer replaced oil plug gasket twice. been in for oil leak complaints 4 times. last time there jan 05, 2005 dealer service says problem is oil filter leaking because of defective oil filter design. dealer service says kia in process of re-design of filter. when new oil filters available dealer says unknown. find this explanation of problem to be unbelievable. don't believe 2004 engine different from 2003 engine in this vehicle. when last in dealer service another customer was in for same type of problem; oil leaks in 2004 sorento. was in multiple times for a solution. used to have sorento 2003 and never had leaking oil, kia replaced my 2003 with a 2004 sorento because of major problems with 2003. engine oil leaking was not one of the problems with 2003. believe same engine used in both models. don't believe problem is oil filter design.*ak