Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004001617 | Incident Date: Jun, 14 2004 |
| Consumer's City: BETHESDA | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1999 dodge grand caravan. a bolt that is in the rack and pinion steering bar came out while driving on the highway. we stopped at a gas station driving south on 95. when we started driving on the highway again, i noticed that the steering wheel was not in its normal position when driving straight down the road. i was driving straight, but the steering wheel, which normally has the remote controls directly in front of the driver (controls are to be at 3:00 on the right and 9:00 on the left), had shifted to about almost 6:00 for the right and 12:00 for the left. i could still control the van, so i pulled off on the next exit. the garage mechanic checked and realized the bolt underneath had come off. he found another bolt the same size and put it back in. i arrived at my destination in florida the next day and took the van to a ntb store. they checked out the new bolt and the alignment of the van and said everything looked okay. *ak |