Consumer Complaint Detail

LEXUS / GX 470 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001697 Incident Date: Oct, 27 2004
Consumer's City: MIAMI BEACH Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: GX 470 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJBT20X640 Date added to File: May, 23 2021
Date Complaint Received: Jan, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have my vehicle in to 3 different lexus dealership for a total 6 times. i have made the same complaint that the 2004 lexus gx 470 moves (steering wheel) with the crown in the road dramatically. the company and the dealer are no longer acknowledging the problem. the problems have been occuring since the day i took delivery and you never actually feel like you have control over the suv. the steering wheel is very loose and you are consistenly moving it back and forth to keep the car centered. very dangerous i have spoken the lexus customer service over 20 times and they are non-responsive to my situation.*ak