Consumer Complaint Detail

FORD / ESCAPE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001769 Incident Date: Oct, 07 2004
Consumer's City: ALEXANDRIA Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU93184K Date added to File: May, 23 2021
Date Complaint Received: Jan, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 07 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On five (5) occasions of filling up my 2004 ford escape gas tank there has been gas spillage. gas will come flying back out of the tank after the pump cuts off. i took the escape back to the dealership and was told nothing was clogging or impeding the flow of gas. i was told not to use the automatic pump because the flow of gas might be too fast. i do not use the automatic pump anymore and the problem still occurs. when the pump sits in the opening for the tank the pump is at an uneven level and even when i pump slowly spillage still occurs. (it takes 5 minutes for me to get 8 gallons of gas. i've timed it.) the problem has occurred at several different gas stations. i have also talked with another owner of a ford escape and he/she does not have this problem. i have to keep a full bottle of water in my car to rinse off the spilled gas before it dries on the side of my car. this is an annoying problem and i'm tired of dealing with it. *nm