Consumer Complaint Detail
FORD / EXPEDITION / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004001847 | Incident Date: Dec, 28 2004 |
| Consumer's City: FREMONT | Consumer's State: NE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMPU18L8WL | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 13 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 14 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1998 ford expedition with a 5.4l v8 engine. i have it serviced at diers ford in fremont, ne. the vehicle had been driven 2 hours at normal highway speeds when a loud pop was heard followed by rough engine operation. upon inspection, one of the spark plugs had blown out of the passenger side cylinder head stripping the threads out of the head as it went. upon towing the vehicle to my dealer, i was given an estimate of $3,000 to replace the head. i have given the dealer permission to have the head replaced but have been told it will not be until late february until they can even get a head to replace the damaged one. to this point they have let me use a loaner vehicle but have now told me they will no longer provide me one. thus, i am out of a vehicle for at least 8 weeks. *jb |