Consumer Complaint Detail

CADILLAC / CTS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001868 Incident Date: Jan, 24 2004
Consumer's City: EAST LANSING Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CTS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6DM577840 Date added to File: May, 23 2021
Date Complaint Received: Jan, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 24 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Several issues with the 2004 cadillac to report. #1 (most significant) the rear seat child seat latch mechanism does not work. i had this inspected by the dealership and then admitted that the design is defective and will not properly latch and hold the belt. any wiggling of the seat will loosen the belt through the latch. the cadi does not have a lock type mechanism where you pull the belt all the way out and then it won't give. they claim the latch mechanism will hold. i drove around for two weeks with a two year old in a four inch slacked car seat. #2 - remaining miles display is defective. i recently ran out of gas when the display read "41 miles remaining". the service department admitted that this is the sixth time they have seen this and that i should us the gauge and not the display. what is the point of the display? very dangerous! i was stranded on the side of the road in a snow storm for over an hour. #3 - bose cd player has errored over 20 times and locks up with an "initializing cd" error. not common to any one cd. cd player will lock up and will be unusable for five minutes to two days. *jb