Consumer Complaint Detail
FORD / CROWN VICTORIA / 2000

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 004001923 | Incident Date: Jun, 20 2004 |
Consumer's City: GAITHERSBURG | Consumer's State: MD |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: CROWN VICTORIA | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2FAFP74W8YX | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 14 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Nov, 24 2000 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: In june 2004, when my 2000 crown victoria had 37082 miles on it, the air conditioner failed to blow cold air; the vehicle was inspected by ford quality care in gaithersburg, md, where it was determined that the problem was associated with the compressor and the dryer, both of which were replaced. the compressor (part #f3az-19v703-aarm - $391.59) and dryer (part #yw1z-19c836-aa - $139.30) along with other smaller parts were replaced for $543.12, and labor brought to total bill to $1010.62. i asked that the parts be returned, but was told they were core and could not be returned. had the failure occurred 1083 miles earlier i assume it would have been covered under the warranty. *nm |