Consumer Complaint Detail

FORD / CROWN VICTORIA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001923 Incident Date: Jun, 20 2004
Consumer's City: GAITHERSBURG Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FAFP74W8YX Date added to File: May, 23 2021
Date Complaint Received: Jan, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 24 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In june 2004, when my 2000 crown victoria had 37082 miles on it, the air conditioner failed to blow cold air; the vehicle was inspected by ford quality care in gaithersburg, md, where it was determined that the problem was associated with the compressor and the dryer, both of which were replaced. the compressor (part #f3az-19v703-aarm - $391.59) and dryer (part #yw1z-19c836-aa - $139.30) along with other smaller parts were replaced for $543.12, and labor brought to total bill to $1010.62. i asked that the parts be returned, but was told they were core and could not be returned. had the failure occurred 1083 miles earlier i assume it would have been covered under the warranty. *nm