Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004002000 Incident Date: Dec, 23 2004
Consumer's City: SAINT LOUIS Consumer's State: MO
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Passenger side seat heater malfunctioned. seat heater turned on to level 3. passenger and driver noticed smell of something burning, then passenger felt pain under left thigh. turned seat heater off. when stopped, examined seat to discover brown hole in seat where heater had burned through. no repairs have been made yet. *nm