Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002006 Incident Date: Dec, 27 2004
Consumer's City: HAGERSTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:transfer case (4-wheel drive)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On two occasions my 2004 volkswagen touareg v-8 experienced complete electrical system failures. the vehicle would not start on these two occasions. there was no electrical power as if the battery were completely depleted. i did not cause any electrical/battery drain, i.e. leaving on lights or leaving any electrical equipment on. local vw dealership service conducted an analysis and found several faults stored. but the service adviser said none of the stored faults indicated what caused the complete electrical failure. first incident was april, 2004 and most recent dec. 28, 2004. i also experienced numerous other electrical and/or computer malfunctions. these malfunctions were related to: all-wheel drive system, drive line system, stability control system, anti-lock brakes, steering input, door locks, interior lighting features, tire pressure monitoring, and keyless remote. all-wheel drive system, drive line system, anti-lock brakes, and steering input malfunctions occurred four total times. dealer/service could not "duplicate" the problem and no repairs were made. the door locks and interior lighting problems were constant but dealer/service could not "" the problem. the tire pressure monitoring was repaired and has been problem free since march 2004. the keyless remote door lock/unlock was repaired and works better but has not been problem free. *nm