Consumer Complaint Detail

HANKOOK / UNKNOWN / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002026 Incident Date: Dec, 23 2004
Consumer's City: BROOKLYN PARK Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: HANKOOK TIRE MFG. CO.
Model Name: UNKNOWN Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTRF14W74N Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at highway speed my left front tire came off. the tires were rotated and torqued 5,000 miles ago. the truck was towed to a ford dealer who dismissed us and told us that its our problem because we rotated and torqued the wheels. i talked to a relative who is an asst. plant mgr. for ford and he said that this happens quite often and that there might be some issues with the material that is used as the final coating on these stems and nuts which cause theme to come loose. we declined to have the dealership fix the truck and took it elsewhere for a second opinion. the dealership wanted to charge approximately $1,700 to fix the problem. the second opinion told us that only a few things needed to be repaired. stems and bolts were replaced and the rest of the wheels were checked for $211.00! pleases check into this for me. i wouldn't ask for your help if i really felt that this was our problem. thank you, nancy jowiski *jb