Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002061 Incident Date: Jul, 31 2004
Consumer's City: FARMINGTON HILLS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:anchorage
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM50U2YA Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) i purchased my 2000 mercury sable gs v6 from my father with appx. 38,000 miles on it. my father and i kept it well maintained as required in the manufactures warranty guidelines. he originally bought it new from the mercury dealership in farmington, mi which is now located in dearborn, mi called jack demmer lincoln mercury. when i purchased the car from my father the seatbelts were both working fine. (2)on the mercury sable both seat belt harnesses (seatbelt rotator) locks up preventing you to allow you to put on the seatbelt. consequences can cause serious injury, or even death. *jb (3) i contacted the dealership. they stated that the car has 64,000 miles on it and is out of the 36,000 mile warranty so they are not obligated to replace the belts. they did offer to replace both seat belts for $200.00 per belt as they said they wouldn't fix them as its a safety issue. the car to this date has not been repaired. i am concerned that this is a problem in other mercury sables and would like it investigated if possible. *jb