Consumer Complaint Detail

GMC / SIERRA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002093 Incident Date: Jul, 31 2004
Consumer's City: LINCOLN PARK Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:glass, side/rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 27 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I currently own a 1999 gmc sierra. in 2001 with 25000 miles on the vehicle the rear quarter glass on the passenger side would not fully close. the latch had worn out and would not seal the window completely letting air and water enter the vehicle. this caused fogging on all windows of the vehicle in cold weather regardless if the hvac system was on or not. it caused the windshield to fog up a great deal and forced me to run the defroster at full power. the window was replaced under warranty and i was told by the dealer that it was a very common occurrence on this vehicle and not to worry about it. now 3 years down the road the same problem is occurring with the rear quarter glass on the drivers side. when i took the vehicle in to have it looked at they said it was the only one they had ever had do that, a complete reversal over the first time. when confronted with the fact that the passenger side had to be replaced earlier they passed me off to general motors customer service. at this point they have agreed to pay half for the new glass replacement. as the driver side window is causing fogging and water damage to my vehicle i believe this should be covered under the safety statement and paid for in full by gm. *nm