Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002335 Incident Date: Dec, 26 2004
Consumer's City: MEDFORD Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86E32U Date added to File: May, 23 2021
Date Complaint Received: Jan, 03 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon awaiting parts to have the rear liftgate glass recall 04v442000 repairs performed the glass dropped down into the structure about 1 1/2 inches which caused stress on the trim below the gate window, resulting in the trim breaking. manufacturer was aware of this problem due to numerous complaints being filed, but they were not willing to repair the trim.*ak