Consumer Complaint Detail

CHEVROLET / TAHOE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002350 Incident Date: Dec, 06 2004
Consumer's City: CLEVELAND Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:pinion shaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEC13Z83J Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 12 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This complaint was received via e-mail. heard some noise in the steering from the day he bought the 2003 tahoe when turning steering wheel and when backing out of driveway. the clanking noise only started about 4 weeks ago, and became worse quickly. the clanking noise could be felt through the steering wheel at slower speeds, especially when turning steering wheel. it felt like something was loose. took vehicle in for service on 1/03/05 with 28,400 miles, and dealer knew immediately what the problem was. they said it was a common problem with this model. in fact, some people reported this problem as early as 5,000 miles. they removed the steering shaft, packed it with grease, and the clanking noise stopped. when not under warranty the repairs would cost between $75- s100. researched the problem on the internet and found many similar complaints. *ak the consumer was told a steering shaft was needed, however it was on back order. *jb