Consumer Complaint Detail

MERCURY / MARQUIS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004002531 Incident Date: Apr, 30 2004
Consumer's City: FAIR HAVEN Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MARQUIS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM75W5VX Date added to File: May, 23 2021
Date Complaint Received: Jan, 05 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 31 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint received via e-mail. i have a 1997 mercury marquis with electronic lights. they are all controlled with a processor called an lcm for light control module. it is not to be confused with the cheaper automatic dimmer on the dashboard. the lights went out last summer, and the lenses turned yellow. i tried new bulbs, that did not work. i checked fuses and relays and all were fine. i replaced the turn signal light dimmer switch on the steering column, and that did not work. finally this fall i called fords technical line to see if there was a bulletin or recall or a quick fix. all i could get out of them was bring it in. i, then decided to call parts, and was told that to fix it would cost $200.00. needless to say i found a way to bypass the computer, and wired in a relay that was directly connected to the battery. i spent 2 hours wet sanding and rubbing out the lenses to get them bright enough. i feel this is a safety issue, and should be a recall item. we have many obstacles that depend on bright light driving, including wild deer, and edges of roads leading to lakes.*ak......$200.00 was cost for lcm, no labor , part *f7ab-136788-aa. *ak