Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 1998

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 004003433 | Incident Date: Dec, 19 2004 |
Consumer's City: EL GRANADA | Consumer's State: CA |
Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
Model Name: PASSAT | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: WVWMA63B5WE | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 30 2005 | Complaint Type: LETR |
Incident Reported To Police: No | Purchase Date: Jan, 03 1998 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 1. events: abs light would intermittently go on and off while driving. now the abs light stays on all the time and the brake light now flashes with 3 beeps and stays on. 2. failures: i have no working abs in the car. 3. correction: have been advised by an independent vw repair shop that the abs module is not communicating with the diagnostic computer and must be replaced. this module is a dealer-only part ($2,038). note that this cost is for the part only and does not include labor. i've contacted 3 other independent volkswagen/audi repair shops and they've advised that they've repaired an in ordinate number of these abs systems in volkswagens. one shop indicated he repairs/replaces vw abs at least 4 times a month, which would mean that vw dealers are likely doing a lot more of these repairs, yet there hasn't been any recall effort on vw's part. i've notified vw america customer service of the problem, but they said i would have to absorb the cost of fixing it since a recall notice has not been issued. my car is scheduled for replacement of the abs module on 1/27/05. the mechanic advised that the total cost to replace the abs module will be approximately $2500. *jb *sc |