Consumer Complaint Detail

FORD / MUSTANG GT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003545 Incident Date: Dec, 30 2004
Consumer's City: LONGWOOD Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG GT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP42X1WF Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Coolant was leaking slowly for about eight months, then began to leak a lot the end of december, so the car was undriveable because of risk of overheating, and had to be towed to dealer. it was discovered that the leak resulted from a crack in the plastic intake manifold where the thermostat sits. the dealer replaced the manifold with a new manifold that is metal where the crack occurred (an indication of ford's awareness of the problem). the cost to replace the intake manifold was $1,070 and i have kept my old manifold. through my research, i discovered that ford will replace this part on the 1996-1997 mustangs and police and fleet cars. a memorandum to the dealerships shows that the 1996-1998 mustangs have the same intake manifold part number, so ford should reimburse me for the cost to replace my intake manifold. *jb