Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004003550 Incident Date: Jan, 13 2004
Consumer's City: YONKERS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1C4GP64L4YB Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my car with the seat heater on, it suddenly got very hot, so i turned the heater off. when i got to my destination i saw a hole about the size of a pencil eraser had burned through the leather. i later realized that there was a hole in my pants and the back of my leg was burnt. when i contacted chrysler, i was told that i would have to pay for all repairs since my 3 year warranty was up. by the way, the heater no longer functions, although the light on the switch still activates when depressed, meaning any fuse in the system never blew. *jb