Consumer Complaint Detail

HONDA / CIVIC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003663 Incident Date: Nov, 18 2004
Consumer's City: ASTORIA Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SHHEP335X4U Date added to File: May, 23 2021
Date Complaint Received: Jan, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was in an accident on nov 19th, 2004. driver side airbag was not deployed at the time of accident. there was no passenger in my car, but passenger side airbag deployed. i called honda several times. they do not like to discuss this issue with me. honda is asking for a statement from geico, insurance company. geico is saying this is an issue of car manufacturer. geico provided me photo showing passenger side airbag deployed. honda does not want me to take the vehicle to the dealership where i leased it. i don't feel safe to drive this vehicle. today, jan 24th 2005, i spoke with mr. armen yerzatian @ 800-999-1009 x118141. he is a supervisor @ customer service. he told me there is nothing he or honda can do if they don't receive a statement from insurance company, geico. *nm