Consumer Complaint Detail

GOODYEAR / EAGLE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003728 Incident Date: Nov, 30 2004
Consumer's City: LODI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP38Z94W Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: June 2004, i purchased a new 2004 focus with p195.60.15 good year eagle rsa tires. i assume this is a standard tire used by ford for this model, as i was not asked by the dealership if i would like to upgrade or change the tires. i never dreamed a car would be sold in this area without an adequate functional tire on. i am unable to control this vehicle in winter weather. with no warning, the car will veer out of control. i have driven in this type weather conditions for years, but never have i ever had a car with this type of handling problem. i do not have any difficulty with it in rain or dry conditions, so it is not a mechanical malfunction. i have had multiple failures in december & january. i was told by good year tire dealer that the tires are a high-performance tire and are not meant for winter driving. there are no gripping treads for snow and ice. i have to replace the tires on this car with 5,600 miles on them for safety purposes so that i do not risk injury or death to myself or someone else. i just do not understand why ford has put this type of a tire on the vehicle. i should have been told by ford the tires are not adequate for certain conditions. i am very upset that i have to replace a set of new tires on a new vehicle so that i can feel safe and not have an accident due to incorrect tires. i contacted the dealership where i purchased the car, however, they are not being very cooperative with my complaint. the only explanation i receive from them is that they don't know what i am talking about, or they have never had that kind of a complaint, or i am using bad driving judgment for the conditions. *nm