Consumer Complaint Detail
MERCURY / MERCURY TRUCK / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004003794 | Incident Date: Dec, 14 2004 |
| Consumer's City: SPRINGFIELD | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MERCURY TRUCK | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MECM50U2NA | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 25 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2000 mercury mountaineer, in december it became very cold and i was having trouble starting my car, it would die constantly. i would have to sit in the car depressing the gas pedal in order to keep it running. i took it to the shop for a tune up. i got it back and the problems continued. i returned it to the shop and they ran some tests and found a part they thought was bad and replaced it. once again i got the car back and had the same problems. each time it would trigger the check engine light to come on and stay on. i took it back to the shop. they then decided it was the o2 sensors in bay 1 and bay 2. they replaced them and returned my car. again i had the same problem. it is in the shop again. it has been in the shop more than it has been with me. they still can not find the problem. i have spent a ton of money and still have the same problem with my car. i can say that i had one warm day here in illinois and on that day i had no trouble starting my car. it seems as though it only happens when the tempature drops below 32 degrees. i also have noticed a loud noise that comes from the back end of the truck when i turn it off. the dealership tells me that it is the auto shut off for the gas tank and is normal but i have never herd this on any other truck like mine or any other model. i was also told by my mechanic that he has another cousomer with the same model truck as mine and that they are having the same problem. i would like to know what is causing my car to not run when it is cold but will run when it is warm!*ak |