Consumer Complaint Detail

DODGE / RAM 1500 / 1997

Recalls
0 Injured
Investigations
1 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003813 Incident Date: Aug, 27 2004
Consumer's City: NEW ALBANY Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 05 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought this truck from a used dealer in tupelo, ms on july 5, 2004. on august 27, 2004, my husband and i were driving around 65-70 mph down a 4-lane hwy in ms when i heard a weird noise from the front end. my husband was driving and as he started to slow down to get off on the shoulder, the front passenger side wheel bearing sheared the studs off and my tire went sailing off the truck, slamming the front end down onto the ground. when this happened it dented the fender and shoved the fender into the passenger door preventing it from being able to be opened. truck was towed from the scene of the accident on a trailer and a new wheel bearing was put in. the part is not available due to the studs being sheared off on a 4-lane hwy. when part was replaced the wheel bearing was checked on the driver's side, showing no reason for replacement. 2 weeks later on my way to work, i felt a sudden vibration in the truck. i pulled off the side of the road and checked the truck, just by a sudden chance of luck i check the tire and the front driver's side tire had already sheared 3 of 5 lug nuts off. once again the truck was towed in for repair and a new wheelbearing was installed on the driver's side. while this truck has been in our possession, we have not done anything to it to make it shear studs and break bearings like that. the previous owner took very good care of the truck as well, including servicing and replacing parts, and maintenance.*ak