Consumer Complaint Detail

DODGE / RAM 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003822 Incident Date: Nov, 19 2004
Consumer's City: DIVIDE Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28603G Date added to File: May, 23 2021
Date Complaint Received: Jan, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: From day one of owning my 2500 ram it seemed out of alignment. i took it to the dealer in las vegas where i purchased the vehicle and i was told it was fine. then upon moving to colorado i again took it to a dealer and was told the same thing. a year later i noticed severe wear on the front tires, indicating the vehicle was out of alignment. i took it to a different dealer and was told at 38,000 miles i needed both the upper and lower ball joints replaced to the tune of 1,400! i declined and took it to a local repair shop. also the dealer told me to consider an eliptical shaped ball joint in lieu of the standard ball shaped. anyway, the local repair shop replaced them. still i hear this is a common problem and there should be a recall.*ak