Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003943 Incident Date: Oct, 15 2004
Consumer's City: MYERSVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44381B Date added to File: May, 23 2021
Date Complaint Received: Jan, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 18 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When driving the vehicle with the headlights on, they will, for no apparent reason, shut off. happens regardless of speed i am driving or road conditions. these outtages are intermittant and there is no pattern to when they will occur. losing headlights at night on dark country roads in my area is a serious safety hazard. took vehicle to dealer who said there was a "fatal error" showing on a computer module. spent $600 to replace computer module and the problem still recurred. vehicle is now at dealer waiting for a backordered headlight switch. dealer has no idea when the switch will come in. they ordered the same switch for another vehicle 2 months ago and it still has not come in. *ak