Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004003992 Incident Date: Oct, 31 2004
Consumer's City: DELANO Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44R5VR Date added to File: May, 23 2021
Date Complaint Received: Jan, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The strut tower that holds the upper part of both front struts was rust out. if i hadn't had this repaired, the front strut could have broken through the strut tower. chances are this would have broken through while going down the highway (because the forces on the strut towers would have been the greatest then). this could very probably have caused a fatal accident. i fear that most caravan owners are not aware of this problem and will eventually be involved in a potentially very serious accident. i had this repaired at my expense in november 2004.*ak