Consumer Complaint Detail

GOODYEAR / WRANGLER HT / 9999

UNK

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004004080 Incident Date: Aug, 31 2004
Consumer's City: SAINT CLOUD Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: WRANGLER HT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 e350 ford ext sd van that came with oem goodyear wrangler ht lre 245/75r/16 tires. the veh was obtained new in june 2002. since new the tires sidewalls were cracked and dry, after driving on them a while the sidewalls had minor bulges, and more cracks. the tires were rotated/bal/and proper psi at all times and were never overloaded. the tires were replaced with michelin ltx/ms at 33k miles. these tires should have been replaced under a "safety improvement campaign" by goodyear at their expense (nhtsa campaign id nr 02x001000 dtd 28 jan 2002). i was not notified and the "campaign" expired, leaving me to replace the tires at my expense. by not notifing me goodyear saved a bundle but it left me in danger of a possible blowout/tread seperation or even a crash. when i did find out about the replacement campaign i went to my local goodyear dealer and all they offered was to sell me the same tire at an inflated price compared to sam's club or wal-mart. needless to say i will not be shopping for goodyear tires in the future.