Consumer Complaint Detail

FORD / FORD / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004004099 Incident Date: Oct, 14 2004
Consumer's City: CATAULA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMZA5146XB Date added to File: May, 23 2021
Date Complaint Received: Jan, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 05 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 1999 ford windstar van. we were at a school event with our children and when we got in our car, we thought we spotted smoke but was not sure if it was or if it was exhaust from the car in front of us (we were parallel parked). we went to the gas station and under the lights we saw alot of smoke pouring out from under the hood. my husband popped the hood and there was a fire! we backed the van up away from the gas pumps and everyone got out fine. we had to use a fire extinguisher to get the fire out. we took it to a dealership and the technicians there showed us that the cruise control switch was messed up. we had them order us a new part and we replaced it. the wiring harness in the van is still damaged as we did not have the funds to replace it. i am reporting this because of the recall i heard about yesterday (1/27/05) regarding the 2000 ford trucks and suvs. i am positive that our van had the same defect.*ak