Consumer Complaint Detail

VOLVO / S70 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004004156 Incident Date: Aug, 01 2004
Consumer's City: LITTLETON Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S70 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:fan
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LS53DXX2 Date added to File: May, 23 2021
Date Complaint Received: Jan, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 26 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The incident took place as i was driving on the interstate, my coolant light went on and i thought to myself, it must be low, i will pull over at the next town which is 10 minutes away and check the coolant level. at that moment i looked at my temperature gauge and the needle was right in the middle and i assumed the engine temperature was not high or low because there was nothing to indicate otherwise. not more than 5 minutes later, my car lost all power, and in that instance i was forced to pull over to the right side of the road, i stopped the car and as i did this, the car engine started to smoke heavily, everything shut off and i found myself stranded. i have been informed that the engine melted and a new one is $9,700. the service shop let me know there is an issue with the sensor in the coolant tank, if this sensor is not submerged in coolant, your temperature gauge does not work and the needle stays right in the middle. in my case, my volvo guy told me i was completely out of coolant. how this happened in just a 5 minute period of time is a mystery to me, but the more concerning part is if i was completely out of coolant, my engine would start to heat up, my temperature gauge would tell me that my engine was hot, however, when looking at my temperature gauge, it told me my engine temperature was ?normal?. this issue also could be related to the most recent 9/04 volvo recall, however, my particular model is not listed. unfortunately my car is no longer under a warranty.*ak