| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004004283 | Incident Date: Sep, 18 2004 |
| Consumer's City: WARD | Consumer's State: AR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: ESCORT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:frontal |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 3FAKP1139XR | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 30 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 13 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My then 20 year old daughter was driving our 1999 escort zx2. she stoped at a stop sign, and as she began to accell. the air bags deployed for no reason. she was shaken up, and burned on her face and arms. i reported this to ford motor company, they told me because the vehicle was out of warranty, they would not be responsible and would not even inestigate the concern. they advised me to contact my insurance co. i contacted farmers ins. they said that since there was no accident it was not covered. however they agreed to pay for a portion of the investigation. a report was made by an independant co. they recommended taht the air bag module be removed and sent to a qualified engineer for evaluation. north point ford in n.l.r. ar. removed the part, and farmers sent it to be evaluated. in the mean time my vehicle is damaged and no one will help. i have not heard anything more from farmers, as of 1-31-05. i know that ford has recalled other year model escorts for the same possible concern, but they refuse to help me or even investigate. i had esp to 100,000 miles , i carry full coverage insurance, and this kind of damage and injury is not covered , this does not seem right to me . is there anything more i can do. please advise. *ak |
