Consumer Complaint Detail

FORD / CONTOUR / 1997

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004004404 Incident Date: Sep, 29 2004
Consumer's City: Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 11 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 22 yr. old son matt crashed his 1997 ford contour into utility pole-feels bearings caused him to lose control of steering. inner windshield driver's side post at corner came apart, plastic on interior-which stopped at top of post and wasn't connected to anything on inside of roof-popped out and lacerated his left eyeball. the eyeball interior was protruding and surgery was necessary to stitch the eyeball back together. he will eventually need a cornea transplant to get decent vision from that eye. the right eye sustained blunt trauma which caused a hematoma to develop which caused blindness until it's recent removal. restoration of eyesight in the right eye is a slow progress.*ak