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NHTSA Complaint Number: 004004408 | Incident Date: Mar, 18 2004 |
Consumer's City: WELLESLEY HILLS | Consumer's State: MA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
Model Name: A6 | Model Year: 1999 |
Vehicle Involved in a Crash: Yes | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: WAUDA24B2XN | Date added to File: May, 23 2021 |
Date Complaint Received: Feb, 01 2005 | Complaint Type: IVOQ |
Incident Reported To Police: Yes | Purchase Date: Jan, 30 1999 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Two vehicles in front of my car on highway came to a stop; i applied brakes, pressing all the way to the floor of the car, and nothing happened - the car did not slow down and the abs did not engage, despite there being loose sand and salt on the road surface. i rear-ended the vehicles resulting in substantial damage to my car (over $10,000 to repair) and the car i hit (unknown cost covered by my insurance company). my car spent 2 months in the shop having the accident damage repaired. when i picked it up, i tested the brakes and they were very "soft" - i had to press the brake pedal all the way to the floor to get the car to stop, even though i was going no more than 10 mph. the abs did not engage that time either. i returned the car to the dealer to fix the brakes. they kept it all day and told me that nothing needed to be done. however, when i tested the brakes again, in the same spot i had tested them before, the brakes worked well and the abs engaged. on october 31, 2003, the dealership (bernardi audi, 521 worcester road, natick ma; 508-651-9980) serviced the vehicle and supposedly replaced the font and rear brake pads and rotors.*ak |