Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004004483 Incident Date: Dec, 19 2004
Consumer's City: HOWELL Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP57U2WG Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While traveling out of town, had the left front coil spring break on my 1998 taurus station wagon, destroying the tire. repair shop told me there was a recall on something similar, contacted local ford dealer who said the recall only covered 1999 - 2001 ones. had both front springs and tire replaced, along with an alignment. after returning home, i checked out the details of the recall on the nhtsa website. interesting to see that i wasn't the only one with a 98 that had the same problem as was covered under the recall program. contacted ford customer service directly, they told me there wasn't anything they could do since my car was not in the recall. contacted my local ford dealer, who said he would talk to the district service rep to see if ford would cover my repair costs. rep said that they would not cover the repairs. dealer recommended that i hang onto my paperwork in case the recall was expanded in the future. *jb