Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004005525 Incident Date: Sep, 19 2004
Consumer's City: GRAND BAY Consumer's State: AL
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEC16C02G Date added to File: May, 23 2021
Date Complaint Received: Mar, 14 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The truck had an ongoing problem with a clanging noise in the steering column, mostly when the steering wheel was turned. consumer was afraid that it may cause a steering component to break, resulting in loss of steering, and could cause an accident. a service representative was contacted by phone and informed of the noise, to which he replied that there wasn't any recalls, and the noise was not dangerous/serious. *ak the dealers tech indicated that the intermediate shaft was the cause of the problem. *nm