Consumer Complaint Detail

DODGE / RAM 2500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004006124 Incident Date: Aug, 19 2004
Consumer's City: QUINCY Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF2367XG Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 dodge 2500 with a 24 valve cummins motor. i started to notice coolant loss and found a crack on the passenger side of the block behind the heat exchanger. i have since found this to be a very common problem with 99 - 01 with a 53 casting . i went to dealer, only to find i was just out of warranty. i wrote to daimler/chrysler and to quote "we are starting to see several of these appear and have approached cummins about this problem, but at this point they are dragging their feet on restitution or resolution." i talked to cummins and they said per their original contract they sold engines with no implied warranty to dodge, as they said they wanted to handle all warranty issues. they both agree that their was a defect with that casting and have corrected it on other years. i am looking at a $5000 plus repair bill that is not a wear issue, but a defect. *jb