Consumer Complaint Detail
VOLKSWAGEN / JETTA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004006169 | Incident Date: Sep, 08 2004 |
| Consumer's City: FARMINGTON HILLS | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:accelerator pedal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSE29MXXM | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 05 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 17 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving at any speed, under any acceleration, accelerator pedal fails and the vehicle's throttle does not respond. once while driving 70 mph on the e-way, vehicle began decelerating as if gas pedal were not depressed and i had to quickly pull over to shoulder to avoid being stranded in the middle of e-way. another time i pulled out into heavy traffic and accelerator pedal failed, nearly causing a serious accident. both times, epc light illuminated in dash cluster - i was able to reset the problem by shutting vehicle off and restarting engine. dealer diagnosed a failed valve in the throttle body. when i asked the service writer if this was a common problem, he replied "well, not all of them fail." to me this implies a widespread problem. i contacted vw and they would offer no assistance in replacing a part that controls the throttle - this should never fail! vw also would not help me when i went through 3 brake switches (part now subject to recall). vehicle needs new throttle body. part is approx. $800 + labor. why would the throttle fail on a vehicle well under 100,000 miles? primary systems (braking, accelerating) should never fail without warning. this is dangerous and unacceptable. *jb |