Consumer Complaint Detail

HONDA / ELEMENT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004006199 Incident Date: Oct, 31 2004
Consumer's City: OVERTON Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ELEMENT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5J6YH28564L Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Honda element 2004 windshield cracked. checked out hondaelementscrack.com to find others with same problem. claimed was fixed on the 2004, but 3 other cars in the service bay with similar cracks while awaiting mine to be serviced. all 2004 elements. they claimed indication of impact, but happened while garaged. appeared perfectly consistent with stress fracture tsb from 2003. they agreed to pay for 1/2 and i was quoted 250 at the dealer for replacement. when they realized honda agreed to pay 1/2, they insisted now we must use the honda windshield to raise the price to 500 to drop it back to the original 250. what a joke. although they insisted they must use honda windshields for safety reasons, they couldn't explain why not a single honda dealership in the country will deliver the labor. its subbed out to god only knows who and i'm sure liability for future failures or injury during an accident is passed along as well. they did indicate if they changed tsb to include 2004, i would get my money back, but i presume i'd also have to pay 250 somehow else to get the 250 back and still have a fractured windshield. *jb