Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004006230 Incident Date: Oct, 31 2004
Consumer's City: FRISCO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 27 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The design of the emergency brakes is very poor and according to the 3 brake shops i visited, gm has a problem with the emergency brake system on suburbans. the caliper clips on and is not "fixed" into position. what happened in my case and is quite common is that the pads slip and rub the drum without the knowledge of the owner. the only way to fix this is with new rotors and pads because the original equipment is so thin. the emergency brake is not adjustable, so the only corrective action is the above, but there is no guarantee it won't happen again according to the brake shops i spoke with. the clip gm provides to hold the pads in place didn't work the first time, so why would it work in the repair? *jb