Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004006253 Incident Date: Jul, 09 2004
Consumer's City: KATY Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP54L93R Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 03 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear hatch would lock - but not be secured. several times, during acceleration, rear hatch would open - exposing occupants to outside - as well as forcing driver to stop vehicle in high speed areas (especially freeway on-ramps). two previous notifications to the dealership were of no help. finally fixed end december 2004. driver's power window failed completely. two trips to dealership (for what was intermittent at time) gave me a silicone grease that i am still wiping off the window every time that i use. finally fixed december 2004. also, experiencing the much mentioned noises from the front end. the power steering noise (dealer says normal) and a crunching / clicking sound that sounds like a bad cv joint or at least a broken suspension piece. unresolved as of picking up from dealer today. chrysler service is not very impressive. i have never dealt with a car company that could explain away so many abnormalities as being normal. *jb