Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003
1 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004006376 | Incident Date: Nov, 03 2004 |
| Consumer's City: BRISTOL | Consumer's State: RI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 1 |
| Vehicle's VIN#: 3VWTH69M33M | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Feb, 10 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In december of 04 the drivers seat caught on fire in my 2003 volkswagen jetta glx. i had the heated seat on when i noticed the seat was getting extremly hot and started smoking. i was on a busy four lane road and unable to pull over at the time. once i did pull over i jumped out of the car to survey the damage. i had managed to burn the tips of my fingers and my "rear end". vw replaced the seat under warranty after i waited almost a month for the seat to come in. needless to say i was very irate at the dealership and was told by the service advisor that "i was over reacting". i called vwoa and reported the problem but they too did not seem concerned. i did my own little research and was able to come up with a couple hundred other cases of seats catching on fire in volkswagens. this is a serious problem and volkwagen doesnt seem to care, someone can get seriously injured if not killed by this problem.*ak |