Consumer Complaint Detail

DODGE / DURANGO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004006610 Incident Date: Dec, 27 2004
Consumer's City: CEDAR PARK Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Z11F Date added to File: May, 23 2021
Date Complaint Received: Feb, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Not sure exactly when the last failure was because i don't travel "all" the time... but when i do... sometimes the emergency flashers come on by themselves and cannot be turned off. this is not good while traveling down the interstate highways. the flasher switch does not work any longer and the flashers cannot be turned off. i hear clicking noises under the dash and have even tried pullling fuses... you cannot turn the emergency flashers off. my destination is about 250 miles away and when this does happens, they may continue to flash all night long resulting in the battery being dead the next day. i have a feeling this happens even when i don't travel because sometimes when i want to go somewhere the battery is dead and the truck has been sitting in my garage all night.this is obviously an electrical problem that could eventually result in a fire or death...*ak the dealer "maxwell dodge" in austin texas is "special" and does not have to adhere to any "laws". they do not want to fix the upper ball joints on my 2001 durango either unless i can leave it there "until they get around to it". they won't make an "appointment" for the 2 hour repair needed and insist that i bring it there and leave it until they ready to give it back. what a scam! i hope that you will review this matter and correct these issues with the unethical dealers that manufacturers continue to allow distribution and support of thier products.. thanks, [xxx] 2001 dodge durango r/t 4x4 5.9 liter vin: [xxx]. *ak updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)