Consumer Complaint Detail

DODGE / MAGNUM / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004006625 Incident Date: Dec, 17 2004
Consumer's City: NEW MARKET Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: MAGNUM Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2D8GV58265H Date added to File: May, 23 2021
Date Complaint Received: Feb, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car purchase in late october/early november 2004. as of now it has 3800 miles on it. december 18th, the car breaks down after driving through some body of water (a big puddle) on a publicly maintained road. my wife checked with a couple authorities and they confirmed that this is publicly maintained and no special vehicle is needed to drive down it. (note: no water got into the inside of the car? not like it was driven into a lake or anything weird like that). the car was towed to the dealership where purchased (century dodge in mount airy, md). they gave me a rental car. after about three weeks (jan 4 maybe), the dealer determined that water had gotten into the engine and blew it (hydro locked i believe). at this point they said they needed an expert from dodge to come in and evaluate whether or not this was a warranty or insurance issue. a few days after that, the expert said that this was not covered and that insurance needed to be brought in to cover damages. on about january 14th, the dealership called and said that insurance would cover the damages and they needed to order a new engine. they also said they could not pay for the rental anymore, but they did give me a dealership loaner. as of today, i still have the loaner and do not have my car. they said that they are waiting for an engine to be built and shipped to the dealer. then that will be installed. *jb