Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004006682 | Incident Date: Dec, 24 2004 |
| Consumer's City: | Consumer's State: AK |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU77E72U | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 09 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Clutch pressure plate blew out the entire clutch, transmission and deployed the airbags. the truck has less then 25,000 miles and at the time was less then 2 years old. i was informed that this normally happens in race cars and that i was lucky it did not blow up thru the floor board causing injury. i was informed by the ford service center in anchorage that due to the bluing of the metal (which indicates overheating) that is normal wear and tear. i am still in the process of trying to get them to honor the warranty. i have been given a rough estimate of $4000.00 to 5000.00 for parts and labor. i was informed by ford that i needed to contact my insurance carrier after they originally said that since it was the clutch pressure plate that it would be covered by my esp warranty plan. *jb |