Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004007064 Incident Date: Mar, 10 2004
Consumer's City: SPOTSYLVANIA Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP64LX2R Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering replacement pump is defective. have had 3 install with no correction to problem. 1. steering wheel drags/ lags with minor movement 2. steering wheel shimmies with rapid movement 3. movement creates rubbing and rumbling noise after 3 replacement installations, dealer refuses to further address the issue even after acknowledging the problem still exists. vehicle was brought in under original warranty on 3/11/04 for recall c20 (power steering hose). problems began immediately upon return. this is a safety hazard. *jb