Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2002

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 004007064 | Incident Date: Mar, 10 2004 |
Consumer's City: SPOTSYLVANIA | Consumer's State: VA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: TOWN AND COUNTRY | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2C8GP64LX2R | Date added to File: May, 23 2021 |
Date Complaint Received: Feb, 16 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jul, 13 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Power steering replacement pump is defective. have had 3 install with no correction to problem. 1. steering wheel drags/ lags with minor movement 2. steering wheel shimmies with rapid movement 3. movement creates rubbing and rumbling noise after 3 replacement installations, dealer refuses to further address the issue even after acknowledging the problem still exists. vehicle was brought in under original warranty on 3/11/04 for recall c20 (power steering hose). problems began immediately upon return. this is a safety hazard. *jb |