Consumer Complaint Detail

CHEVROLET / MALIBU MAXX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004007080 Incident Date: Nov, 11 2004
Consumer's City: FORT WAYNE Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU MAXX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:electric power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: As my family and i were driving down the road in our new malibu maxx the check engine light came on and the radio stated power steering. i tried to steer the maxx but it had no power steering. i stopped turned the car off and restarted it and it started working. i called the dealer and they said that they were having major trouble with the new malibu's electric assist steering. they replaced the column and motor. that lasted about three months. i was driving down a major interstate early on a sunday morning when the power steering went out again. this time severely jerking the steering wheel to the left pushing me into the left lane of traffic. had this been my wife on her way to work monday morning in heavy traffic on this interstate there would have been a terrible accident. we are now on the third steering column, now the heating and defrost control unit is bad, leaving us with no heat or defrost. not to mention the rear seatbelt got stuck and wouldn't move. all but the heating control have been fixed (at dealer now) but where will it stop???? my family works for gm and i think i will buy a ford!!!!!!!! gm better stand up and admit there is a problem! ea04018_cat *jb