Consumer Complaint Detail

LINCOLN / TOWN CAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004007188 Incident Date: Sep, 09 2004
Consumer's City: AVON LAKE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM81W64Y Date added to File: May, 23 2021
Date Complaint Received: Feb, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle has very poor brakes. pedal feel is very weak and spongy. pedal free travel exceeds 4 inches from full release to full engagement. pedal is 3/4 in.from floorboard when fully engaged. even on partial engagement the brake pedal is closer to the floorboard than the accelerator pedal. this creates a situation where the driver can be braking and accelerating at the same time. this happened one time at freeway speed. car has been to dealership 3 times for brake issues and other problems. dealer states brake function is normal. dealer also told me not operate vehicle with adjustable pedals in full forward position. vehicle problems currently subject of arbitration with dispute settlement board in waukesha,wi. current vehicle mileage 2,347.*ak