Consumer Complaint Detail

GRABBER AW / P27560R17 / 9999

A3723J82301

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004008587 Incident Date: Dec, 10 2004
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Continental Tire the Americas, LLC
Model Name: P27560R17 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEC13V11R Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased 4 new continental-made tires for our 2001 gmc yukon. these tires carry the "general" brand name, model p265-70r16, grabber aw, dot# a3723j82301. i purchased these tires with an understanding that they are warranted against defects and any damage occurring as a result would be covered by the tire company. i have properly maintained these tires throughout my ownership of them. after a little more than a year after purchase, one of the tires unexpectedly and suddenly blew up, causing me to lose control of the vehicle, barely missing an embankment and concrete bridge column. upon inspection of the tire immediately thereafter, i saw that the tread had completely ripped off the top of the tire. as a result of this, the loose tread was "slapping" every part of the vehicle in the surrounding area causing over $4,000 worth of damage, including, body damage, tailpipe damage, electrical wires cut, a/c lines cut, tail light severed, running boards broken and more. immediately after, i contacted continental and filed a claim to be reimbursed for this damage. after a lengthy wait, i was informed on january 26, 2005 that they were denying my claim due to a small tire puncture. it is my contention that a small puncture should not cause the tire to absolutely explode the way mine did. furthermore, continental claims there were other defects in the tire, such as sidewall damage, that were all caused as a result of the accident, and not the other way around. it has since become clear to me that continental has had the same sort of blowouts on similar models. see: http://www.consumeraffairs.com/news03/continental.html i would like the company to reimburse me for all damages made to my vehicle and also refund my money for all the tires so that i can purchase a set from a different manufacturer so that my family's safety on the road can be better assured.