Consumer Complaint Detail

FORD / CONTOUR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004008615 Incident Date: Oct, 23 2004
Consumer's City: ALAMEDA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP6537TK Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 23 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I heard a loud noise coming from the front of the car everytime i drove over any surface that was not flat. without taking the car apart a mechanic told me it was possibly the struts that needed to be replaced. it turns out that the right front coil spring was broken and i was told that ford would have to repair the problem and this was not normal. i took my car to the ford repair shop and they replaced both front coil springs for $632.00. i was later told that their was a program to replace defective coil springs for free but it ended months before my coil springs had broken